FAQ
Answering a few common questions.
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If disaster strikes, what should I do?
Who do I contact?
First, contact your insurance agent to inform them of your damage.
Then contact a local experienced company, SB Restoration Services.
What to do about broken pipes?
1. Immediately shut off the main water line.
2. Contact SB Restoration Services 320-255-0076 (24/7 Emergency Service is available).
What to do about standing water?
- Remove standing water and get the air moving.
- Immediately begin the restoration process (rescue and dry items to avoid mold and mildew).
- Place foil under furniture legs and remove rugs and carpet.
- Contact SB Restoration Services 320-255-0076 (24/7 Emergency Service is available).
What can a leaky roof do to my property?
Do not delay repairs! Within a few short hours, water can destroy belongings such as furniture, collectibles, photo memories, and valuable papers that can never be replaced.
In addition, water can destroy walls, drywall, and carpeting, making the home structurally unsafe. Contact SB so we can get your leak stopped.
Why contact SB Restoration Services?
1. Experienced in biohazard, fire, smoke, water, and mold remediation
2. Licensed and insured contractor
3. Local company handling disaster restoration for over 20-years
4. Quickly responds (24/7 emergency services)
5. Acts immediately for a successful restoration
6. Inspects for structural damage and safety (skilled at asbestos and lead testing)
7. Protects the property from vandalism and weather
8. Rescues belongings, relocates in a secured facility, begins restoring personal property
9. Photos and thoroughly catalogs personal belongings
10. Works closely with your insurance agent or adjuster in handling the complete claim
Before hiring a contractor, what should I ask?
Why choose SB Restoration Services?
1. Experienced in biohazard, fire, smoke, water, and mold remediation
2. Licensed and insured contractor
3. Local company handling disaster restoration for over 20-years
4. Quickly responds (24/7 emergency services)
5. Acts immediately for a successful restoration
6. Inspects for structural damage and safety (skilled at asbestos and lead testing)
7. Protects the property from vandalism and weather
8. Rescues belongings, relocates in a secured facility, begins restoring personal property
9. Photos and thoroughly catalogs personal belongings
10. Works closely with your insurance agent or adjuster in handling the complete claim
Are you local and what experience do you have?
Yes, SB is local, and we have over 30-years of experience in our industry.
Are you licensed?
We are licensed and insured, for both residential and commercial. We are happy to provide a list of references!
Do you obtain all the needed building permits?
We pull all necessary permits to ensure the job is thoroughly inspected and the customer is protected.
Do you provide frequent updates during the project?
SB will meet your communication expectations and ensure you are fully informed on the progress of your project.
Will I get a complete quote?
SB will provide a detailed estimate so you are confident in your purchase.
Can I expect frequent updates during the project?
We will meet your communication expectations and ensure you are fully informed on the progress of your project.
Does your team clean?
Yes, we do. Our cleaning staff is trained to handle construction cleanup, including carpets, air ducts, and more.
If you find mold, rot, structure damage, etc. how will it be addressed?
We are a full-service restoration company experienced in handling disasters for fire, water, storm, and mold. We will send out our professional team to check out the problem as soon as it is uncovered.
Do you provide a warranty?
SB Restoration Services provides a five-year workmanship guarantee, along with manufacturer warranties. We stand behind our work.