No matter how dynamic the material used, how superb the construction, or how exceptional the performance test results... any carpet or upholstery that is not properly maintained will not age gracefully.

Tracked-in soil is the biggest problem for carpet, because it can spread throughout the house. If you can keep tracked-in soil to a minimum, you can reduce dirt build-up and ultimately decrease the frequency of professional cleaning.

• We recommend professional cleaning of carpets, rugs, and upholstered furniture once a year.
• We use carpet cleaning agents and detergents that deep clean and remove fiber-damaging particles.

CONTROLLING SOIL

Regular vacuuming with properly maintained, quality equipment, is the single most important step in extending the life and appearance of carpet.

• Use a top-fill vacuum with brush agitation OR a canister with a "power head" that has brush agitation.
• Soil should be collected in the vacuum's recovery system (avoid re-entry into the air which can contribute to indoor air pollution).
• Make sure your vacuum has a high efficiency HEPA filtering system, OR a filter bag in your vacuum equipment.

Proper vacuuming frequency should be planned according to traffic patterns. Here is a guideline for establishing your own schedule.

Before treating a wet stain, blot the area with a white cloth or paper towel; when dry, scoop up all the loose material and vacuum any residual particles. Test your cleaning solutions in an inconspicuous area of the carpet before using to determine if discoloration will result from their use. DO NOT apply cleaning agents directly to the carpet. Apply cleaning agents to the stain by dampening a white, absorbent cloth or paper towel and blotting the stained area. Never rub, scrub, or use a brush on the area being cleaned.

Work from the outside to the center of the stain to prevent spread of the stain or formation of a ring. Always allow cleaned area to dry thoroughly. Groom the cleaned area by hand brushing or vacuuming to restore the pile's original appearance. Sometimes stains persist and reappear after you think they are gone. This is called wicking. Repeating the procedure several times usually eliminates them for good.

Absorbent towels, weighted with a heavy colorfast object, placed over the cleaned area will help to absorb moisture and remove the remaining stain as it wicks to the surface.

(Refer to Spills/Stain Chart)

A.
Apply detergent solution (non-bleaching) sparingly. Blot to remove substance and rinse thoroughly with clear water to remove detergent residue. Blot dry.

B.
Apply only enough dry-cleaning fluid or alcohol to dampen the stain. Blot dry. Repeat as long as the stain continues to transfer. If stain is still visible, apply detergent solution (non-bleaching) sparingly. Blot to remove substance and rinse thoroughly with clear water to remove detergent residue. Blot dry. Apply vinegar solution (equal parts white vinegar and water) to the entire area that has been cleaned. Rinse thoroughly with clear water. Blot dry.

C.
Apply detergent solution (non-bleaching) sparingly. Blot to remove substance and rinse thoroughly with clear water to remove detergent residue. Blot dry. Apply vinegar solution (equal parts white vinegar and water) to the entire area that has been cleaned. Rinse thoroughly with clear water. Blot dry.