SMS TERMS & CONDITIONS PRIVACY POLICY
Last Updated: March 2026
SB Restoration Services (“SB Restoration,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and individuals who interact with our company. This document explains how we collect, use, store, and share personal information through our website, service processes, and our SMS/text messaging communications.
SMS TERMS & CONDITIONS
Texting Contact Numbers
You can text SB Restoration Services at:
- 320-200-0911 (Main Text Line)
- 320-0247-6001 (Receptionist Text Line)
What You Can Text Us For
- Appointments
- Service questions
- Project updates
- Sending photos
- General support
How Texting Works
- If you contact us and provide your phone number, we may text you to follow up about your request, inquiry, or service.
- Standard carrier messaging rates may apply.
- We do not send marketing texts without explicit permission.
Opt-out Options
- Reply STOP to stop receiving texts.
- Reply START or UNSTOP to resume.
- Reply HELP for assistance.
Privacy
We never sell or share your phone number. Your number is used only
for communication related to your inquiry or project. We never sell or
share your phone number. Your number is used only for
communication related to your inquiry or project.
Standard Disclosers
– Message & data rates may apply.
– Message frequency may vary.
– Reply STOP to opt out.
– Reply HELP for assistance.
PRIVACY POLICY
How We Collect Personal Information
We may collect personal information through:
• Website forms (service requests, quote requests, contact
submissions)
• Phone calls and SMS messages
• Email communication
• On-site service interactions (inspections, appointments, project work)
• Cookies, analytics, IP address, and similar tracking technologies
• Offline interactions such as paper forms or in-person conversations
What Personal Information We Collect
• Name
• Address
• Email address
• Phone number(s)
• SMS consent status (when provided through direct interaction)
• Project and service details
• Billing or payment information
• IP address and non-sensitive analytics data
• Any information submitted through online or paper forms
We do not collect or store Social Security Numbers or protected health information.
How We Use Personal Information
• Provide restoration, cleaning, and remodeling services
• Schedule appointments, consultations, or inspections
• Send SMS messages related to service updates, scheduling, and
follow-ups
• Improve customer service and website experience
• Respond to inquiries, quotes, or requests
• Manage billing and accounts
• Customer support and service documentation
• Send promotional offers only if separately opted in
We do not sell or rent personal information.
How, Why, and What Personal Information We Share with Third Parties
We may share limited information with trusted service providers solely
to operate our business, including:
• Website hosting and DNS providers
• CRM, documentation, and scheduling platforms
• Payment processors
• Email and analytics providers
• Cybersecurity and IT support partners
These partners receive only what is necessary to perform their services and may not use the data for marketing.
“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.”
Data Security
We maintain administrative, technical, and physical safeguards to protect data.
Your Choices & Rights
• Opt out of SMS anytime by replying STOP
• Request corrections or deletion of your information
• Manage cookies in your browser
• Decline SMS communication at any time
Contact Us
SB Restoration Services
Website: www.sbrestoration.com
Voice line (no texting): 320-255-0076
Text lines: 320-200-0911 (Main) • 320-247-6001 (Receptionist)